Terms of Service
Please review the following terms and conditions that govern your use of our services and website.
These Terms of Service ("Terms") govern your use of the Five Sons Heating & Cooling website and services. By accessing our website or engaging our services, you agree to be bound by these Terms.
Last updated: June 29, 2026
Services
Five Sons Heating & Cooling provides professional home services in Monee, IL and surrounding areas. All services are subject to availability and may vary by location. We reserve the right to refuse service at our discretion.
Scheduling & Cancellation
Service appointments are scheduled based on availability. We make every effort to arrive within the scheduled time window.
- Cancellations should be made at least 24 hours in advance when possible
- Missed appointments without notice may be subject to a service call fee
- Emergency services are available and may be subject to after-hours rates
Pricing & Payment
Pricing and estimates are provided before work begins. Estimates are based on the information available at the time of assessment and may be adjusted if additional work is discovered.
- Payment is due upon completion of services unless otherwise agreed
- Payment methods and financing availability are confirmed directly with the company before work begins
- Any changes to the scope of work will be communicated and approved before proceeding
This website does not collect raw payment-card numbers, CVV codes, or bank credentials. Any online payment or financing flow should use a compliant hosted processor, embedded provider, or third-party redirect.
Communications & Consent
When you submit a lead form, quote request, or contact form, you agree that Five Sons Heating & Cooling may contact you about your request using the contact information you provide. If text-message follow-up is available and applies, message and data rates may apply and consent is not a condition of purchase.
Privacy, Cookies & Accessibility
Website privacy practices are described in our Privacy Policy. Optional analytics cookies are disabled unless accepted in the cookie banner, and visitors can reopen cookie choices from the footer. Accessibility information is available on the Accessibility Statement.
Warranties & Guarantees
We stand behind our work with applicable warranties on labor and parts. Manufacturer warranties may apply to installed equipment and components. Warranty terms and duration vary by service type and will be provided at the time of service. Warranties do not cover damage caused by misuse, neglect, or third-party modifications.
Limitation of Liability
To the maximum extent permitted by law, Five Sons Heating & Cooling shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services or website. Our total liability shall not exceed the amount paid for the specific service in question.
Website Use
The content on our website is provided for general informational purposes only. While we strive to keep information accurate and up to date:
- Website content does not constitute professional advice
- We are not responsible for third-party websites linked from our site
- All content, images, and trademarks are the property of Five Sons Heating & Cooling unless otherwise noted
US Privacy Rights
If you are a California resident, you have rights under the CCPA/CPRA regarding your personal information, including the right to opt out of the sale or sharing of personal information, and residents of other US states may have similar rights under their state privacy laws. Please see the Your Privacy Choices section of our Privacy Policy — also reachable via the “Do Not Sell or Share My Personal Information” link in the footer — for the categories of information we collect, your rights, and how to exercise them.
Changes to These Terms
We reserve the right to update these Terms at any time. Continued use of our services or website after changes constitutes acceptance of the updated Terms. We encourage you to review this page periodically.
Contact Us
If you have questions about these Terms of Service, please contact us:
Five Sons Heating & Cooling
Email: use the contact form
Phone: 773-885-2551